Strategic Artificial Intelligence Advisory Member

Stephen Higgins

Active Term: 06/2025 - 06/2026

Areas of Expertise

  • AI Strategic Framework
  • Change Management of AI
  • AI Industry Disruption
  • Using AI for Creative Innovation
  • Concerns and Risks Around AI
  • Measurement and Analytics of AI
  • Driving AI Transformation & Adoption

Director of Automation

Empyrean

I’m Stephen Higgins, a results-driven automation and AI leader with over a decade of experience designing and executing large-scale process improvements. As the Director of Automation at Empyrean, I lead strategic initiatives that optimize workflows, improve operational efficiency, and deliver measurable business value. My focus is on leveraging cutting-edge AI solutions to future-proof processes and enhance the employee and client experience.

I recently earned my Strategic Artificial Intelligence Certificate, where I expanded my expertise in machine learning, predictive analytics, natural language processing, and responsible AI governance. This program deepened my understanding of how to apply AI technologies in practical, impactful ways across the organization.

I’m passionate about continuous learning and believe in fostering a culture that embraces innovation. Throughout my career, I’ve authored several thought leadership pieces on the intersection of AI, HR, compliance, and public sector transformation. I enjoy turning ideas into action and empowering teams to drive change through collaboration and thoughtful implementation of emerging technologies.

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